Secure Payments

Footasylum are committed to the safety and security of your debit and credit card details. The payment process is encrypted to the highest possible level, so you can rest assured that your payment details will never been seen by unauthorised persons.

SSL (Secure socket layer)

 

SSL encrypts information sent between our website and a customers browser so that it cannot be read as it is sent across the internet. SSL stands for secure sockets layer, and it's most commonly used when websites request sensitive information from a visitor, like a password or credit card number. Footasylum ensure that your data is encrypted to the highest possible level.

 

Payment Gateway

For your security our website transactions are taken in a secure environment, via our payment service provider, Sagepay. Sage pay is fully approved to Level 1 in the Payment Card Industry Data Security Standards (PCI DSS), which is the highest level of compliance.

Accepted cards

We current accept Mastercard, Visa, Solo, Visa Electron, Visa Debit, Maestro and delta. Please note that we do not accept American Express. When entering your card details and billing address, please ensure that you type the same information that appears on your bank statement.

3D Secure

3D Secure can be thought of as an online version of 'Chip and Pin'. Visa has called their version of the scheme 'Verified by Visa' and MasterCard have called their equivalent initiative 'MasterCard SecureCode'. These are both collectively referred to as 3D Secure. 3D Secure authentication requires the cardholder to register their card to take advantage of this service. This is a one time process which takes place on the card issuer's website and involves the cardholder answering several security questions to which only the card issuer and cardholder will know the answer. The cardholder selects a password and agrees on a secret phrase, which will be used by the card issuer during each online transaction.

Paypal

PayPal enables our customers to securely, conveniently send payments online, without having to enter sensitive information into anything other than the Paypal interface. Please note that we require all customers to use Paypal accounts with confirmed address only. Any order with an unconfirmed address will be cancelled. If you paid for your order using PayPal, unfortunately you will not be able to return your order to store for an exchange or refund.