FA UN-LTD - Terms & Conditions



FA UN-LTD is available to UK customers with UK delivery addresses only. Customers purchasing and subscribing to the FA UN-LTD service will get unlimited Priority Delivery for a year. Priority Delivery is the fastest service available at the time of purchase whenever you purchase during your subscription and this will typically be next day delivery where available (but there are times when delivery may take longer, see further terms and conditions under Delivery Availability and Delays below).


You need to be a registered Footasylum Limited (“Footasylum”) customer and logged in to your Footasylum account to subscribe to and use FA UN-LTD. You can’t transfer your FA UN-LTD subscription to more than one account.

Your FA UN-LTD subscription is valid and active for 12 months from the day you sign up. 12 months after the date you subscribed, your subscription will expire and will not automatically renew.

Your use of FA UN-LTD is subject to these terms and conditions and our general terms and conditions https://www.footasylum.com/terms/.

FA UN-LTD is only available to UK customers of Footasylum with UK delivery addresses.

No Unlckd points will be awarded to customers for purchasing the FA UN-LTD service.


Priority Delivery through FA Unlocked is the fastest delivery we have available at the time you place your order, whenever you order during your subscription. Priority Delivery will typically be next day delivery although there are times when delivery might take longer than the next day delivery. Next day delivery (where available) will be delivered the day after you place your order if you order before the specified cut off time.

Before you finalise your order, we’ll give you an estimated delivery timescale. Time will not be of the essence for your order with us and all delivery dates and timescales specified during the order process, on our website and in any correspondence we send to you are estimates only. As such we will not be responsible if goods are delivered outside of the times stated and we will not be liable for the consequences of any delay.

Our FA UN-LTD is not available for customers in the Scottish Highlands, Northern Ireland, Isle of Man, and Isle of Wight.

For the latest details about the delivery options we have available, delivery times and restrictions please see https://www.footasylum.com/delivery-to-the-uk/


We always try our best to ensure that we meet all delivery timescales but on rare occasions there might be delays, especially during busier periods. There might also be factors outside of our/ our delivery partners’ reasonable control such as postal/ carrier delays, traffic delays, extreme weather, failure of vehicles or inability to access your property. You agree that we will not be held liable for any delays or failures to comply with our obligations if such delay or failure is caused by or arises out of anything that is beyond the reasonable control of us or our delivery partners. If you have any issues with your Footasylum order please see https://www.footasylum.com/contact/ where you can get in touch with us through Whatsapp and Live Chat.


The FA UN-LTD service is strictly for personal use only and must not be used for business, re-sale or wholesale purposes.

You can order and even make free returns on orders as many times as you want but the FA UN-LTD service is subject to a fair use policy. We need to ensure that people are not taking unfair advantage of FA UN-LTD by making excessive use of, or placing unusual burdens on the service (this includes ordering and making returns beyond what would reasonably be expected of someone using the service for personal use). Any assessment and decision on the taking of unfair advantage of FA UN-LTD will be made by Footasylum at Footasylum’s sole discretion.


Deliveries won’t be made on public holidays.

We can't be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the delivery partner.

To the fullest extent permitted by law we exclude any and all liability for any loss or damage occurring to you or any third party arising from your subscription to FA UN-LTD.


You will have a 14-day period from purchase of your subscription to FA UN-LTD to cancel and receive a refund of the subscription fee you paid (“Cancellation Period”) except if you use the FA UN-LTD service during the Cancellation Period i.e. if you use the Service during the Cancellation Period you will not have the right to cancel and to receive a refund. If you use the Service within the Cancellation Period, you will lose your right to cancel and to a refund.


Please see point 7 of our general terms and conditions https://www.footasylum.com/terms/.


We may terminate an FA UN-LTD subscription at any time and you will be given a prorated refund based on the number of full months left on your subscription.

If we suspect or discover (at our sole discretion) that your use of FA UN-LTD has been in breach of these terms and conditions; and/or has been for business, re-sale or wholesale purposes, for any purpose other than what can be reasonably expected of someone using the service for personal use; and/or involves fraud or misuse we may decide to terminate your FA UN-LTD subscription and no refund will be payable to you.

If we suspect or discover such conduct, we may suspend or terminate a Footasylum UN-LTD subscription and/or refuse or cancel any orders you have placed even if we have previously confirmed your order. We will attempt to contact you if we decide to terminate or suspend your Footasylum UN-LTD subscription but if you think that we have made a mistake please feel free to contact us at https://www.footasylum.com/contact/.


12 months after the date you subscribed, your subscription will expire and will not automatically renew. We will email you before your subscription is due to expire to notify you that your FA UN-LTD subscription is expiring soon. To renew your subscription once it has expired you will have to re-subscribe to FA UN-LTD.


We reserve the right to accept or refuse a Footasylum UN-LTD subscription and to change any terms and conditions at our discretion. If there are any significant changes to these terms and conditions we will notify you. All other Footasylum terms and conditions apply.