Christmas Returns Policy
Good news! If your sneakers aren’t suitable for any reason, we have extended our returns policy over the festive period! Please check details below:
If you're buying Christmas presents from us online, don't worry if the gift turns out to be not quite right, all gifts purchased between 24th October 2014 and 24th December 2014 can be returned anytime up to 11th January 2015, which should give you plenty of time to get any little problems sorted.
Our Footasylum stores will be offering Christmas Gift Receipts between 24th October 2014 and 24th December 2014. We are happy to exchange unwanted items purchased during this period if they are returned in their original condition with a valid proof of purchase up to and including 11th January 2015. No returns will be accepted in store between 26th December 2014 and 28th December 2014 inclusive so that we can maintain a high level of customer service in store during this busy period. Footasylum are unable to offer refunds for purchases made instore except where goods are faulty. This does not affect your statutory rights.