UK Delivery

UK delivery

We use Royal Mail Tracked 24, Tracked 48 delivery aswell as Royal Mail Special Delivery Guaranteed Service to ensure safe and efficient delivery of all our internet orders. You can choose between Royal Mail Tracked 24, Tracked 48 and Royal Mail Special Delivery Guaranteed Service to suit your needs.

You can also have your orders delivered to any Footasylum store FREE.

Delivery to BFPO addresses for personnel on overseas missions and exercises is also FREE.

It’s important to us that your products reach you as fast as possible. All Special Delivery Guaranteed orders placed before 2pm are dispatched the same day (Monday to Friday excluding Bank Holidays). All Special Delivery Guaranteed orders placed after 2pm or placed on a weekend or Bank Holiday will be dispatched the next working day. Please note if you order after 2pm on a Friday your order will not be dispatched until the Monday.

  • Tracked 48 Service via Royal Mail: £3.95 or Free UK Delivery on all orders over £50

    When you select our Tracked 48 delivery as your delivery option, your parcel is tracked a minimum of 5 times throughout its journey meaning you will always know where your parcel is. Estimated delivery times for this delivery is 2-3 working days after placing your order.

    Tracked minimum of 5 times throughout journey
    Five steps

    Track 1 - is created at the point of despatch
    Track 2 - occurs when your parcel enters the Royal Mail processing Mail Centre
    Track 3 - is triggered when the parcel is processed at the recipient’s local Mail Centre
    Track 4 - is taken when the parcel arrives at the Delivery Office
    Track 5 - occurs at the doorstep of the delivery address when delivery of the parcel is attempted

    *Please note that all delivery times are estimated.  
  • Tracked 24 Service via Royal Mail: £6.95

    When you select our Tracked 24 delivery as your delivery option, your parcel is tracked a minimum of 5 times throughout its journey meaning you will always know where your parcel is. Estimated delivery times for this delivery is 1-2 working days after placing your order.

    Tracked minimum of 5 times throughout journey
    Five steps

    Track 1 - is created at the point of despatch
    Track 2 - occurs when your parcel enters the Royal Mail processing Mail Centre
    Track 3 - is triggered when the parcel is processed at the recipient’s local Mail Centre
    Track 4 - is taken when the parcel arrives at the Delivery Office
    Track 5 - occurs at the doorstep of the delivery address when delivery of the parcel is attempted

    *Please note that all delivery times are estimated.  
  • Special Delivery Guaranteed delivery via Royal Mail: £9.95

    Orders Placed on the Royal Mail Special Delivery Guaranteed Service will be delivered before 1pm the day after dispatch. Orders placed before 2pm will be dispatched the same day and Orders placed after 2pm will be dispatched the next working day. This service requires a signature upon arrival so please ensure there will be somebody present at the address.

    *Please note the Special Delivery Guaranteed option will be automatically disabled from 2pm Mon-Thurs as the Special Delivery Guaranteed option would not be fulfilled. This option will not be available Fri-Sun as we cannot guarantee your order will be delivered within the time frame set.

    Order date Time of order Delivery time and date
    Monday
    Ordering before 2pm
    Ordering after 2pm
    Tuesday before 1pm
    Wednesday before 1pm
    Tuesday
    Ordering before 2pm
    Ordering after 2pm
    Wednesday before 1pm
    Thursday before 1pm
    Wednesday
    Ordering before 2pm
    Ordering after 2pm
    Thursday before 1pm
    Friday before 1pm
    Thursday
    Ordering before 2pm
    Ordering after 2pm
    Friday before 1pm
    Monday before 1pm
    Friday
    Ordering before 2pm
    Ordering after 2pm
    Monday before 1pm
    Tuesday before 1pm
    Saturday
    Ordering before 2pm
    Ordering after 2pm
    Tuesday before 1pm
    Tuesday before 1pm
    Sunday
    Ordering before 2pm
    Ordering after 2pm
    Tuesday before 1pm
    Tuesday before 1pm

     
  • Delivery tracking

    You can check on the progress of your order by entering your 13 digit reference number below:

    Royal mail
    Please enter your 13 character reference:
    e.g. AA 0001 0001 9GB

     

To ensure you receive your order as quickly as possible, please make sure you give us a delivery address where someone will be in. We will gladly deliver to a family member, neighbour or place of work if it is more convenient for you. Please enter your alternative delivery address when you place your order. Special Delivery parcels must be signed for and we will be unable to leave a parcel without a signature.

If Royal Mail are unable to deliver for any reason, they will leave a 'Sorry you were out' card to explain why they were unable to deliver and how to arrange redelivery or collection.

In no event shall we be liable for any damages or penalty for any delay in delivery.

Please notify Customer Services on 0844 209 0804 immediately if any of the parcels are missing or damaged, making sure you keep your delivery note and all packaging.

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