• Service Reviews

    Your feedback on the service we provide is very important to us. Here is a list of what our other customers think of the service they received from us.

    Add a service review

    • "Quick Delivery" by G. McKenzie
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    • "I ordered 2 pairs of trainers late on Thursday and received them on Monday. No problems at all & highly recommended."Would you recommend it? : Yes
    • "Fast Delivery" by anonymous
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    • "Very pleased with the product and the speed of the service. Will definitely buy from Foot Asylum again!"Would you recommend it? : Yes
    • "Nottingham Store." by Jordan
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    • "Went into the Nottingham store to return faulty shoes in which i purchased online. The manager which served me was very helpful and friendly and was an absolute legend. Very happy with the service."Would you recommend it? : Yes
    • Sorry to hear you had a problem with an item bought online but happy that it was resolved for you. by Footasylum customer services
    • "Delivery Problem" by Rikki Dale
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    • "I chose the r48 service of delivery, this abled me to track my parcel which is very good as it was a 5 step process, however I had a problem on the last stage as it said it was delivered even though I didn't receive my parcel, I called the branch and checked with neighbours, my product came 3 days after ordering, but it was confusing as it was shown as delivered the day before it was."Would you recommend it? : Yes
    • Rikki, following other customer's feedback, we recently decided to change our entire delivery service for all our customers, we hope that our customers benefit from these changes. Thank you for your honest feedback and we hope you find the new courier service better, should you decide to shop with us again. by Footasylum customer services
    • "Wrong Trainers" by David jordan
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    • "I wasn't sent the correct trainers. My son was very upset and disappointed as he wanted to wear them for an outing.I was sent cheaper trainers. I had to go to the store and change the trainers myself. The store was very helpful and luckily had the correct trainers in stock."Would you recommend it? : No
    • David, We are very sorry for this mix up. We are glad to see your problem was resolved by our store staff, and our main focus is ensuring that this type of issues does not occur again. by Footasylum customer services
    • "Excellent" by Junayd Butt
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    • "yesterday i was in store and was very satisfied with the product and found the staff very helpful."Would you recommend it? : Yes
    • "Footasylum Service" by John Bamforth
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    • "Never used Footasylum before but would recommend this company to anyone. Prices are extremely competitive and service is excellent"Would you recommend it? : Yes
    • review by Saima
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    • "Really quick and affective"Would you recommend it? : Yes
    • "Good" by anonymous
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    • "A little slow, especially as plenty of staff on shop floor. But friendly!"Would you recommend it? : Yes
    • review by Lana OBrien
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    • "I am very happy every time i shop at footasylum because the staff are all very friendly and welcoming and helpful. I think they are doing a fantastic job within the store."Would you recommend it? : Yes
    • review by Deb
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    • "Ordered them on a Saturday and they were delivered free of charge on the Monday. Great service!!!!"Would you recommend it? : Yes
    • "Great Fast Delivery" by karen l taylor
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    • "Everything you want from a company easy order fast delivery great product. 5 stars"Would you recommend it? : Yes
    • review by anonymous
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    • "excellent service ..."Would you recommend it? : Don't Know
    • "Great Service" by Christine trafford
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    • "My order was delt with very fast and the delivery was great next day delivery and the cost was value for money thank you my daughter was very happy with her new trainers for her birthday"Would you recommend it? : Yes
    • "Excellent" by kaylsk
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    • "Fast service great always recommend"Would you recommend it? : Yes
    • "Fantastic" by jackycrean@hotmail.com
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    • "Quick efficient service and delivery.... even had product put on hold whilst a query from Paypal was sorted."Would you recommend it? : Yes
    • "Excellent Service" by Marcus
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    • "Buying a pair of shoes has never been easier. Great prices Easy to order Easy to pay Very quick delivery What more. Ould you ask for!"Would you recommend it? : Yes
    • "Excellent Service" by SueK
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    • "I ordered two pairs of shoes which arrived within 48 hours. I returned on pair and was credited for them within 3 days."Would you recommend it? : Yes
    • review by Sue
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    • "I had no problems purchasing online and Trainers arrived very quick."Would you recommend it? : Yes
    • "Excellent Service" by Linmac
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    • "Great service came quickly"Would you recommend it? : Yes
    • "Great" by Alexandria Walsh
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    • "Service was great. It was free delivery, and arrived only 3 days after being ordered."Would you recommend it? : Yes
    • "Quick Delivery" by Ziggy
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    • "delivery estimate accurate"Would you recommend it? : Yes
    • "Simple Website" by anonymous
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    • "Easy to find product. Good price. Speedy delivery."Would you recommend it? : Yes
    • "Great Service" by Trudy O'Gara
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    • "My order was received quickly and the quality of the shoes were great."Would you recommend it? : Yes
    • "Quick Delivery" by Sarah
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    • "Product came quickly and I was not disappointed!"Would you recommend it? : Yes
    • "Great Service" by Minty
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    • "Ordered trainers on line. Colour and style pictures were very accurate. Got them in mail 2 days later. Great buy."Would you recommend it? : Yes
    • "Very Happy :)" by Oliver Knapman
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    • "Very happy with the products and with the service/delivery :)"Would you recommend it? : Yes
    • review by angie
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    • "fantastic service and very happy with the product"Would you recommend it? : Yes
    • review by Denise
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    • "Easy checkout and extremely quick delivery."Would you recommend it? : Yes
    • "Superb Services" by Jacklyn Kong
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    • "I was looking for this shoe in store but it doesn't have my size, yet that sale assistance advice me to buy it through Footasylum website. Is super convenient & even get free delivery to store. I've came back to bought the second pair of shoes & still good in service."Would you recommend it? : Yes
    • "Fast And Easy" by Daniel
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    • "Placed the order was kept up to date every step and quick delivery!"Would you recommend it? : Yes
    • "Good" by Joshua
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    • "Your service is excellent you keep your customers up to date with they're order and ect."Would you recommend it? : Yes
    • "Excellent" by Susan
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    • "Excellent service, simple ordering, no fuss and came when they were supposed to, would buy from this company again, thank you"Would you recommend it? : Yes
    • "Excellent" by anonymous
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    • "Great service, great price. Would recommend"Would you recommend it? : Yes
    • "Highly Recommended" by G
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    • "Ordered six pairs of trainers for kids new school term. We were a little concerned as prices were so cheap but needn't have worried as order was quickly delivered and was perfect. Everyone delighted with their new shoes .Definitely recommend, we have already ordered from again. Many thanks"Would you recommend it? : Yes
    • "Good Service" by Grant Innes
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    • "Great customer service and product arrived in good time"Would you recommend it? : Yes
    • "Excellent" by Adm
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    • "Quik n speedy service from ordering to the door!"Would you recommend it? : Yes
    • review by Glenda
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    • "Used you several times now and each time goods arrive on time and site is good. Thanks"Would you recommend it? : Yes
    • review by Abdul
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    • "Free delivery over 50 to your doorstep perfect, all sizes available online especially my size great! Got it with reasonable time no complaints to the service."Would you recommend it? : Yes
    • "Great On Line Service" by Karen
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    • "Purchase made on line. Super fast delivery for good value postage charge. Highly recommend."Would you recommend it? : Yes
    • "Good Service" by sally edwards
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    • "quick delivery"Would you recommend it? : Yes
    • review by luke
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    • "great service , very pleased with my order placed with footasylm , quick delivery ,great choices and cheapest prices comparing to most other sites. money well spent, will definatly be shopping here again soon , THANKS."Would you recommend it? : Yes
    • "Postage" by Sarah guille
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    • "Arrived on time. In time for holiday. Postage costs reflected on the delivery time. Got what we paid for. Excellent service."Would you recommend it? : Yes
    • review by Amy
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    • "Great service, can't complain. Will be purchasing from footasylum again!"Would you recommend it? : Yes
    • "Decent" by sean wallace
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    • "good variety of shoes to choose some but not enough sizes, need more size 12s for nike roshes"Would you recommend it? : Yes
    • review by Jo
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    • "Great, speedy service."Would you recommend it? : Yes
    • review by Tammi-Jo jeffrey
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    • "Quick and easy purchase and delivery time was fantastic. Would definitely not hesitate to buy from here again wether in store or online. Very helpful because I stay a good journey away from the store so this service suited me very well."Would you recommend it? : Yes
    • "Returns" by anonymous
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    • "Ordered wrong size ( these are small sizes) and spoke with you customer services as you charge £2.50 to send back and another delivery charge to order new ones! I bought the trainers from another supplier as I originally spent over the quota for free delivery"Would you recommend it? : No
    • review by natalie
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    • "Great service i payed the extra for tracked next day delivery and was very happy"Would you recommend it? : Yes
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