• Service Reviews

    Your feedback on the service we provide is very important to us. Here is a list of what our other customers think of the service they received from us.

    Add a service review

    • "Fantastic" by jackycrean@hotmail.com
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    • "Quick efficient service and delivery.... even had product put on hold whilst a query from Paypal was sorted."Would you recommend it? : Yes
    • "Excellent Service" by Marcus
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    • "Buying a pair of shoes has never been easier. Great prices Easy to order Easy to pay Very quick delivery What more. Ould you ask for!"Would you recommend it? : Yes
    • "Excellent Service" by SueK
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    • "I ordered two pairs of shoes which arrived within 48 hours. I returned on pair and was credited for them within 3 days."Would you recommend it? : Yes
    • review by Sue
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    • "I had no problems purchasing online and Trainers arrived very quick."Would you recommend it? : Yes
    • "Excellent Service" by Linmac
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    • "Great service came quickly"Would you recommend it? : Yes
    • "Great" by Alexandria Walsh
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    • "Service was great. It was free delivery, and arrived only 3 days after being ordered."Would you recommend it? : Yes
    • "Quick Delivery" by Ziggy
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    • "delivery estimate accurate"Would you recommend it? : Yes
    • "Simple Website" by anonymous
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    • "Easy to find product. Good price. Speedy delivery."Would you recommend it? : Yes
    • "Great Service" by Trudy O'Gara
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    • "My order was received quickly and the quality of the shoes were great."Would you recommend it? : Yes
    • "Quick Delivery" by Sarah
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    • "Product came quickly and I was not disappointed!"Would you recommend it? : Yes
    • "Great Service" by Minty
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    • "Ordered trainers on line. Colour and style pictures were very accurate. Got them in mail 2 days later. Great buy."Would you recommend it? : Yes
    • "Very Happy :)" by Oliver Knapman
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    • "Very happy with the products and with the service/delivery :)"Would you recommend it? : Yes
    • review by angie
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    • "fantastic service and very happy with the product"Would you recommend it? : Yes
    • review by Denise
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    • "Easy checkout and extremely quick delivery."Would you recommend it? : Yes
    • "Superb Services" by Jacklyn Kong
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    • "I was looking for this shoe in store but it doesn't have my size, yet that sale assistance advice me to buy it through Footasylum website. Is super convenient & even get free delivery to store. I've came back to bought the second pair of shoes & still good in service."Would you recommend it? : Yes
    • "Fast And Easy" by Daniel
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    • "Placed the order was kept up to date every step and quick delivery!"Would you recommend it? : Yes
    • "Good" by Joshua
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    • "Your service is excellent you keep your customers up to date with they're order and ect."Would you recommend it? : Yes
    • "Excellent" by Susan
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    • "Excellent service, simple ordering, no fuss and came when they were supposed to, would buy from this company again, thank you"Would you recommend it? : Yes
    • "Excellent" by anonymous
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    • "Great service, great price. Would recommend"Would you recommend it? : Yes
    • "Highly Recommended" by G
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    • "Ordered six pairs of trainers for kids new school term. We were a little concerned as prices were so cheap but needn't have worried as order was quickly delivered and was perfect. Everyone delighted with their new shoes .Definitely recommend, we have already ordered from again. Many thanks"Would you recommend it? : Yes
    • "Good Service" by Grant Innes
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    • "Great customer service and product arrived in good time"Would you recommend it? : Yes
    • "Excellent" by Adm
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    • "Quik n speedy service from ordering to the door!"Would you recommend it? : Yes
    • review by Glenda
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    • "Used you several times now and each time goods arrive on time and site is good. Thanks"Would you recommend it? : Yes
    • review by Abdul
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    • "Free delivery over 50 to your doorstep perfect, all sizes available online especially my size great! Got it with reasonable time no complaints to the service."Would you recommend it? : Yes
    • "Great On Line Service" by Karen
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    • "Purchase made on line. Super fast delivery for good value postage charge. Highly recommend."Would you recommend it? : Yes
    • "Good Service" by sally edwards
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    • "quick delivery"Would you recommend it? : Yes
    • review by luke
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    • "great service , very pleased with my order placed with footasylm , quick delivery ,great choices and cheapest prices comparing to most other sites. money well spent, will definatly be shopping here again soon , THANKS."Would you recommend it? : Yes
    • "Postage" by Sarah guille
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    • "Arrived on time. In time for holiday. Postage costs reflected on the delivery time. Got what we paid for. Excellent service."Would you recommend it? : Yes
    • review by Amy
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    • "Great service, can't complain. Will be purchasing from footasylum again!"Would you recommend it? : Yes
    • "Decent" by sean wallace
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    • "good variety of shoes to choose some but not enough sizes, need more size 12s for nike roshes"Would you recommend it? : Yes
    • review by Jo
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    • "Great, speedy service."Would you recommend it? : Yes
    • review by Tammi-Jo jeffrey
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    • "Quick and easy purchase and delivery time was fantastic. Would definitely not hesitate to buy from here again wether in store or online. Very helpful because I stay a good journey away from the store so this service suited me very well."Would you recommend it? : Yes
    • "Returns" by anonymous
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    • "Ordered wrong size ( these are small sizes) and spoke with you customer services as you charge £2.50 to send back and another delivery charge to order new ones! I bought the trainers from another supplier as I originally spent over the quota for free delivery"Would you recommend it? : No
    • review by natalie
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    • "Great service i payed the extra for tracked next day delivery and was very happy"Would you recommend it? : Yes
    • "The Most Comfy Shoes I Have Ever Worn !!!!" by anonymous
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    • "I ordered these shoes with the 48 hour tracked delivery and they came bang on time I love the colour of these shoes they are super comfy perfect and go with almost every single out fit I have amazing shoes definetly worth buying"Would you recommend it? : Yes
    • "Fantastic" by Anwar hussain
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    • "A very good pair of shoes that came very quick through delivery and would reccomend it to others"Would you recommend it? : Yes
    • "Great Service" by Paul Williams
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    • "Really pleased with the service. Second order online and collected them in 2 days"Would you recommend it? : Yes
    • "Reliable" by Evelyn
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    • "Good communication and delivery service"Would you recommend it? : Yes
    • "False Advertising On Some Products" by Natalie
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    • "Recently I purchased a pair of Reebok Classic Nylon Slim Exotic Trainer - I was excited for the arrival even more so as I paid next day, as they arrived they didn't look what they looked like on the internet, they were clearly squashed in width on the images to appear as if they were the similar height to either new balance or air max. I am very very disappointed with this service."Would you recommend it? : No
    • Natalie, we do not edit pictures to make the products look different, they are photographed in a consistent way and should all represent the product in the best way possible. We also include a small description of each product individually to try and give you a feel of the product before you purchase. If you feel that the product you received differs from the image show, please contact customer services, we can arrange a return for you. by Footasylum customer services
    • "Great Service" by Lynne Connelly
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    • "Shoes came as advised, packaging & delivery faultless."Would you recommend it? : Yes
    • review by anonymous
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    • "Quick dispatch, reasonable delivery charges."Would you recommend it? : Yes
    • "Awful." by anonymous
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    • "I ordered this baseball jersey 4 days ago & I receive an e-mail saying that the top I ordered is no longer in stock but it's still listed as available on the website. If it wasn't in stock it should not be listed as in stock on the website & my money shouldn't have been taken out of my account in the first place. I am absolutely furious & will NEVER been shopping at Footasylum ever again."Would you recommend it? : No
    • Hello, We are sorry to hear you find our service to be below the standard you expect from us, however on occasion there are circumstances that can lead to the outcome you have highlighted in your review. If a customer purchases an item and our order dispatch team go to pick the item and find it to be damaged or soiled, they will not send this to a customer and a you will receive a swift refund, after the refund has been issued there maybe additional stock arriving from the manufacturer or back from stores which makes the item available again. Our focus is to ensure that the customer has the best experience possible while shopping with us, at the time you were refunded, the most appropriate action for us to take on your behalf was to refund your payment. It was not our intention to frustrate you and we are sorry that you feel that way. by Footasylum customer services
    • "Fantastic!" by Hayley
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    • "Ordered my kids new shoes late morning and they were delivered before noon the next day! Excellent service, shoes look great and packaging was in perfect condition. Only negative was I didn't receive dispatched email so couldn't track it as I didn't expect them to come so quickly I was actually on my way out when they were delivered. Thanks :)"Would you recommend it? : Yes
    • "Great Doing Business With You!" by G
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    • "Very efficient, fast delivery and great product. I am very happy with the entire transaction :)"Would you recommend it? : Yes
    • "Fab Product!" by anonymous
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    • "love my shoes but very slow delivery. got 2-3 working days and took a week, but still love the products!"Would you recommend it? : Yes
    • "Returns" by A Tallantire
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    • "5 star service, I ordered and received my adidas very promptly. The trainers were too big and they also didn't look quit as good as the photo, so I returned them and ordered a different pair. My money was returned within a week no problems. I have and will be using footasylum again and again. Thanx"Would you recommend it? : Yes
    • "Recent Purchase" by Daniel
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    • "I recently purchased two pairs of Adidas gazelles, my favourite trainer don't wear anything else. Happy with both pairs of trainers look smart no faults. Only one fault being picky I know. I ordered both pairs at the same time so assumed I would get both delivered together at the same time. I recieved one pair and wondered where the other was then had to make phone calls to chase up the other pair. The person on the other end of the phone said that , the trainer I had purchased wasn't in stock and that they were going to refund my money. But then they recieved the trainer in stock the same day. If it wasn't in stock at the time I purchased it online I shouldn't of been allowed to buy them. I did receive my second pair the day after the first and delivery didn't cost me any extra so all was well."Would you recommend it? : Yes
    • "Fantastic" by theresa
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    • "easy to order, great service, fast delivery thank you"Would you recommend it? : Yes
    • review by Courtney staples
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    • "On time no problems"Would you recommend it? : Yes
    • "Excellent Source For Online Shopping." by James Williams
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    • "Never had any issues while shopping online with Footasylum. Delivery is always 'sbot on' and goods are excellent."Would you recommend it? : Yes
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